Meet The Team
Our team are rated as some of the best in their field.
Click on the departments below to meet our team and get to know the people behind our company:
Tel: 01282 856803
Chris launched PSD Groundscare in 2004 with Stuart Mercer (Sales Director) after looking for a service lift for the workshops of their dealership business GGM Groundscare. Finding nothing suitable in the UK they set about filling a void in the market by providing groundscare solutions to customers problems that were not readily offered by mainstream manufacturers.
Chris’s family have an association within the groundscare sector which goes back over 40 years when his father was first in the UK to sign up as a dealer for Kubota Compact Tractors. Prior to joining the family business Chris studied Agricultural Mechanisation at the University of Newcastle upon Tyne where he graduated in 1986 with a 2:1. Following this in order to broaden his experience he worked for the Shuker Group in Shropshire to who at the time were both an agricultural and motor dealer group before returning back to Lancashire where he undertook various roles in Sales, Accounts and General Management working alongside his father before taking over as Managing Director on his father’s retirement.
Chris and Hilary have two sons, Andrew, and Thomas and when not working Chris enjoys, spending time with the family, travelling with Hilary, cycling and sadly for him watching Bolton Wanderers.
Tel: 01282 856807
Hilary is a company director and is responsible for Human Resources in the group as well as being a key member of our administration and accounting team. Hilary is passionate about training and helping all our team to develop to their full potential, mentoring, motivating and supporting others as necessary and is the hub of the entire team.
Prior to working within the business, Hilary started her career in travel and tourism before working in customer service for a large high street chain. Her extensive experience has certainly helped effect change within the group.
Hilary enjoys spending her spare time with her family, gardening, as well as travelling both in the UK and abroad.
Sales Director (Scotland & S. West)
Tel: 07973 454005
Stuart heads up the PSD Groundscare sales team and manages all the activity of the internal and external sales team and he also is the main point of contact for customers throughout the South West of England and Scotland areas. Additionally, as a Company Director Stuart is involved with the overall management and direction of the whole business.
Stuart graduated from University with a BA (Hons) Business Studies degree after which he started working for our sister company; GGM Groundscare back in 1984 in Parts delivery and over the years has gained extensive industry experience and has seen his role develop into his current Directorship role which he has held since 2000.
Stuart’s passion for the industry is evident to all who meet him, and he thrives on being out and about demonstrating machines and developing our network of specialist dealers and loves being hands on.
Stuart is married with 4 children and in his spare time loves spending time with his family and walking his dogs on the beach.
Business Development Manager - South East & East Midlands
Tel: 07973 454002
Karl is the PSD Groundscare Business Development Manager for the South East and East Midlands and is responsible for market and dealership machinery sales growth throughout the Groundscare, Turfcare, Landscape and Arborist industries.
Karl has a wealth of experience including over 12 years working within the agricultural and groundscare industries where his roles have included not just sales, but also within parts and service. With a real passion for groundscare machinery, Karl oozes enthusiasm and takes great satisfaction from helping and assisting customers obtain the right machinery for the job in hand.
Karl is married with 2 daughters and in his spare time enjoys running, binging on TV box sets and following Burton Albion Football Club.
Business Development Manager - North East, West Midlands & Wales
Tel: 07973 454004
Michael is the PSD Groundscare Business Development Manager for Wales, Midlands, Yorkshire and the North East of England. He is responsible for the market and dealership machinery sales growth throughout the Groundscare, Turfcare, Landscape and Arborist industries.
In 2002 Michael started working for a large photography company and then in 2007 his taste for Groundscare machinery began. Michael started working for a large machinery supplier in Cannock and in 2009 he went on to work for a Groundscare dealership in Worcester a position he held until he joined the PSD Groundscare team in 2019.
Michael is married and has two young children. When they finally go to sleep Michael is a very happy person! However, in any spare time he gets, his hobbies include fishing, squash and basketball.
Tel: 01282 856815
As the PSD Sales Co-Ordinator, Lindy is the hub of the team. She is the main internal point of contact for both our national dealer network and our supplier partners. Her day to day role involves supporting the field sales team with their requirements to ensure we excel in our customer service.
Lindy’s career before joining PSD Groundscare has seen her work for Hallmark cards plc for 13 years in the customer service team looking after several multi-million pound key accounts. Since joining PSD back in 2014, Lindy has played an instrumental part in the development of our dealer network which continues today.
Lindy lives with her partner and her son and also has a daughter and 3 grandchildren age 3 to 8 years so doesn’t have much spare time! In the little time she has she enjoys cooking and various leisure activities.
Sales Demonstrator & Installation
Tel: 07973 454012
John is our Demonstrator & Installer and looks after the safe delivery and installation of machinery which includes any required training to BAGMA standard. His knowledge across our full range of machinery is second to none.
Apart from a short break, John has worked for the group since 2001 when he joined our sister company; GGM Groundscare as a Senior Service Engineer and in 2008 took on the position of Workshop Foreman. His experience with the company is a huge asset and there’s not much in the world of machinery that John doesn’t know about.
Qualifying in Agricultural Mechanics back in 1990, John has always had a keen interest in engines and general mechanics and in his spare time he keeps himself busy building and renovating old cars.
Tel: 01282 856813
Scott is the PSD Groundscare Marketing Manager and in his role manages our in-house marketing team and looks after all offline and online marketing activity.
Graduating with a 2:1 BA(Hons) Business Degree back in 2003 he embarked on his career in Marketing, starting with a leading national wholesaler. Since this his career has seen him working at an award-winning creative communications agency and a leading North West Packaging company before taking up his role at GGM back in 2014.
During his time with the company, Scott has implemented and managed the shift in our day to day marketing activity to focus on a digital content strategy encompassing website development, email marketing and social media whilst remaining attentive to our traditional offline activity including brochures, direct mail and events.
Scott is married with 2 young children and enjoys spending his spare time in his garden or at his caravan in Wales.
Tel: 01282 856819
Wendy is part of the PSD Groundscare Marketing Team. Her role encompasses the day to day running of our online activities such as social media posts, emailers and website updates alongside the design and production of our in-house printed literature.
Wendy has a 30 year background in design and marketing that includes workings within marketing teams at large blue-chip companies, print companies and design agencies and she began her current role working at GGM in 2019.
Being a creative at heart means Wendy spends much of her free time creating anything from soap and bath bombs to large paintings and resin pieces.
After Sales Manager & Technical
Tel: 01282 856814
Mark is responsible for all our After-Sales functions across the business encompassing technical advice, service and parts. Upon leaving school in 1993, Mark embarked on a Plant Fitter Maintenance apprenticeship at British Nuclear Fuels. Then in 1999 after a year travelling around Australia, he joined the company in the Horticultural workshop. After a short stint away where he worked for BT Openteach and he returned to the business as Wokshop Manager a few years later and has continued his development into his current role.
Mark’s day to Day responsibilities see him overseeing the running of both the service and parts departments and is the customer key point of contact for technical advice and support. He has been instrumental in implementing a number of new systems improving the efficiency of the after-sales teams and improving our overall level of customer service.
Mark is married with 2 children and in any spare time he has relaxes by going sailing or walking in the Lake District.
After Sales Co-Ordinator
Tel: 01282 856804
Service & Technical
Tel: 01282 856819
Tel: 01282 856808
Tel: 01744 417334
Tel: 01744 417330
Tel: 01282 856806
Heather manages our day to day finances. Heather’s broad role encompasses all aspects of admin, finance, office management and ISO accreditation, whilst overseeing the administrative activities that facilitate the smooth running of the office. With no such thing as a typical day, she is a ‘jack of all trades’ wearing many different hats.Heather has worked for the Group since leaving school at the tender age of 16, initially as a Junior Secretary for our sister company; GGM Groundscare and over the years has progressed to her current managerial role. She is a qualified member of the Association of Accounting Technicians, a part-qualified CIMA accountant, and has many years of hands on experience in the industry. Heather is married with 1 daughter and in her spare time enjoys reading and binge watching Netflix.
Tel: 01282 856802
Tel: 01282 856812